Testimonials

Sylvain Kluba, COO - Agility, Qatar

I’m involved in daily negotiation situations whether it is a business or in terms of salary increment from the demand of personnel or customer negotiations, what I’ve learned during these two days will help me. To those who have yet to attend this event, I’d say go for it! Don’t have any expectations. Go with a free mind and come back with very simple, 3 to 4 ideas and stick to that. I love Jim’s sense of humour very much! Good examples from him; very insightful!

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Home Events Review Kexxel Group: Experienced practitioner Joe Caruso blows delegates away with his Service Level Agreements Masterclass!

Kexxel Group: Experienced practitioner Joe Caruso blows delegates away with his Service Level Agreements Masterclass!

Event Review

Title:
Service Level Agreement @ Kuala Lumpur
WHEN:
14 November 2017 - 16 November 2017
CATEGORIES:
In House Training , Management , Logistics Procurement and Supply Chain , Legal , Leadership , Human Resource , Customer Service   
  
        

Kuala Lumpur, 14th  16th November, Dubai, 19th  21st November 2017  Delegates across Kuala Lumpur and Dubai gathered in a span of a week in November from the 14th and 16th November in Kuala Lumpur and 19th and 21st November in Dubai to attend the Service Level Agreements Masterclass by Joe Caruso.

During the two-day training, delegates were mesmerised by Joe’s profound understanding and experiences in Service Level Agreements and his ability to present his knowledge in a manner that was easy for them to understand.

The delegates took back a clearer understanding of Service Level Agreements. They also learnt how to create, manage and negotiate brilliant Service Level Agreements!

Take-a-ways from the attendees:

“Joe has good time management and good content. The structure, strategy, skills and approach on preparing in SLA training was the main strength. Kexxel Group organized the event well.”
Choo Ee Moon - Business Relationship Manager, Retail Banking, RHB Bank Berhad- Kuala Lumpur

“Joe is an experienced trainer that is able to share his knowledge and practices to better manage SLA’s. For me I took back a better understanding of SLA. The practices the trainer gave were also useful. “
Steven Tan Kean Hoe- Service Level Manager, Maxis Broadband Sdn Bhd- Kuala Lumpur

“Joe was approachable and knowledgeable. He highlighted the key point and values. The main strength of the event was the training itself and the content. It’s my first time attending a training by Kexxel. My first impression is good.”
Jassen Anthony a/l Nyanapongasam - VP, Technology Delivery, AXA Affin General Insurance Bhd 

“The trainer has experience in managing SLA’s and is able to articulate a practical approach of preparing SLA’s, communication negotiations skills that are required. The main strength of the event was that the training was conducted by a trainer with a vast experience in this field.”
Vimala N Rathnam - Sumitomo Mitsui- Senior Manager, Operation and System, Banking Corporation Malaysia,Berhad

“The trainers teaching matter is superb, especially the interactive group discussions. As his experience and knowledge came from various industries.”
Nancy Tan- Senior Business Analyst – SAP, Boustead Petroleum Marketing Sdn Bhd

Service Level Agreements  2017

For further information regarding the event, kindly visit our Facebook page:

[FACEBOOK: SERVICE LEVEL AGREEMENTS @ KUALA LUMPUR]

[FACEBOOK: SERVICE LEVEL AGREEMENTS @ DUBAI]

If you have any inquiries on our next session, drop us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  and we will definitely get back to you! Look out for our 3+1 packages and early bird promotions!

Have more than 16 delegates and would be keen to conduct an In House Training in your own company? Buzz us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  and we will endeavor to ensure that your specific needs are met! Book now and save up to 50% on the whole cost of the event!

Kexxel Group is a leading business intelligence company providing top level business learning & strategic networking platforms to Fortune 1000 & Blue chip companies in Asia, Africa & Middle East Region, through International Business Conferences, Hospitality Management, Corporate Trainings, In House Trainings & International Exhibitions.

For Immediate Release:

Contact:
Yazmeen Lee
Project Manager International Events
Kexxel Group
T: +603 2282 1688
Fax: +603 2283 5088
E:   This e-mail address is being protected from spambots. You need JavaScript enabled to view it