I learned the transformation involved in from a coach to a leader. Becoming a coach doesn’t necessarily mean you have to lead and direct but it means to listen and facilitate. Since I am a trainer, and one of the roles of a trainer is to give the coach training, I have to share the knowledge not only to the trainee but to the leader as well. So, I would like to lead a similar program from being a trainee to a coach. This training is not only good for leaders but it is also good for directors because we can gain the same knowledge and skills even if we have a different perception. Keith is a good coach and trainer but I hope he can provide us with a coaching video maybe with this best practices. Kexxel Group – Very good service. Before I came to Malaysia, they took care of my visa, my arrival and sent me prompt follow ups. I am very satisfied!