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Home Events Review Kexxel Group: SLA professionals logged off the SLA Series by Joe Caruso with many new insights!

Kexxel Group: SLA professionals logged off the SLA Series by Joe Caruso with many new insights!

Event Review

Title:
Service Level Agreement Series - Virtual Instructor Led Training
WHEN:
21 September 2020 - 24 September 2020
CATEGORIES:
Corporate Training , In House Training , Customer Service , Information Technology , Legal , Logistics Procurement and Supply Chain , Management   
  
        

21st, 22nd, 23rd & 24th September 2020 – After a thorough 4 days of the SLA Series, delegates expressed that they were surprised to learn a lot more than they had originally expected from the virtual course. While service level agreements hold many intricate concepts behind them, Joe presented in a way that were both logical and easy for the seasoned experts to grasp leaving them with various new and actionable takeaways.

Some participants also commended Joe for taking the time to understand what the participants’ expectations and objectives were in the beginning of each session as he strove to meet them throughout the courses.

By the end of the sessions, the SLA professionals logged off with an even deeper understanding of their existing knowledge, appreciating that they could immediately apply the hands on knowledge learnt from the international SLA expert.

Take-a-ways from the attendees:

“Understanding the SLA in depth, especially the Dos and Don’ts of SLA Writing was the most interesting part of the event for me. Joe Caruso was really helpful and his explanations were clear. I appreciate that he took the time to ask what our expectations and objectives were as he aims to meet them by the end of the training.Kexxel has been very well organized all through the event.”
Syufiqa Nur Fatin B Hj Zaini – IT Governance & Accounts Manager, Bank Islam Brunei Darussalam

“I found the subject of specification to be the most enlightening in the course. The trainer, Joe, is very knowledgeable and well versed in his field. With that said, I like the training topics produced by Kexxel as they are interesting and practical.”
Sulochana Vellasamy – Head, Sales Commercial, Allo Technology

“I appreciate that the course was delivered in a concise and straightforward way which made the topics to be easily understood. Joe has great knowledgeable and explained his materials clearly. Kexxel is very helpful especially when I had queries regarding the training and some processes like registration among others.”
Faye Eloise T. Reyes – Head, IT Service Level Management, Union Bank of the Philippines

“I appreciate that I can have immediate application after leaving today’s session.”
Thoong Lay Ting - Assistant Vice President, KWAP ( Kumpulan Wang Persaraan)

If you have any inquiries on our next session, drop us an email at   This e-mail address is being protected from spambots. You need JavaScript enabled to view it  and we will definitely get back to you! Look out for our 3+1 packages and early bird promotions!

Have more than 16 delegates and would be keen to conduct an In House Training in your own company? Buzz us at   This e-mail address is being protected from spambots. You need JavaScript enabled to view it  and we will endeavour to ensure that your specific needs are met! Book now and save up to 50% on the whole cost of the event!

Kexxel Group is a leading business intelligence company providing top-level business learning & strategic networking platforms to Fortune 1000 & Blue chip companies in Asia, Africa & Middle East Region, through International Business Conferences, Hospitality Management, Corporate Trainings, In-House Trainings & International Exhibitions.

For Immediate Release:
Contact:
Eliza Yeo
Project Manager International Events
Kexxel Group
T: +603 2282 1688
Fax: +603 2283 5088
E:      This e-mail address is being protected from spambots. You need JavaScript enabled to view it