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The Essentials of Operational Risk Management


The Essentials of Operational Risk Management
The Essentials of Operational Risk Management
11 January 2021
Virtual Instructor-Led Training (VILT) -
In House Training , Management , Legal , Leadership , Finance , Corporate Training


4 Part Operational Risk Management:

Reduce and Mitigate Business Operational Risk 
with Financial Risk Manager of the Year

Dr. Robert Mark

Co-Author, Risk Management & The Essentials of Risk Management, 4.3 Stars on Amazon
Alma Mater includes New York University and Harvard Business School

Being an essential part of financial institutions, the Operational Risk Management Series aims to reduce and control potential losses resulting from inadequate systems, management failure, faulty controls, fraud, human error and technology risks among others.

Besides managing his own company, Dr. Mark is also the Founding Executive Director of the Masters of Financial Engineering Program at the UCLA Anderson School of Management. He serves on several boards as well as on Checkpoint’s Investment Committee.

Prior to Dr. Mark’s current position, he was the Senior Executive Vice-President and Chief Risk Officer (CRO) at the Canadian Imperial Bank of Commerce (CIBC). His global responsibility covered all credit, market, and operating risks for all of CIBC as well as for its subsidiaries.

A Sneak Peak Into Robert Mark's Operational Risk Management



“The Essentials of Risk Management had already been recognized as the leading reference on the topic. This fresh update, which includes lessons learned from the financial crisis of 2007-2009, I an even more compelling voice of authority and is accessible to a broad range of managers in the banking industry, the regulatory community, and beyond.”
Darrell Duffie, Dean Witter Distinguished Professor of Finance, Stanford

 “Tragically, the first edition of The Essentials of Risk Management came out in 2006, too late to have had a substantive impact on the pending crisis. Fortunately, the second edition, coming out five years after the crisis, while providing similar content, is also deeply informed by the lessons of the credit crisis. This edition is highly recommended to students and practitioners seeking a broad practical overview of financial risk management.”
Ben Golub, Chief Risk Officer, BlackRock, Inc.

“The Essentials of Risk Management is an important reference for the industry. It covers all of the important risk issues, which should be of concern to business leaders and risk managers, in a clear, comprehensive and accessible manner. It is always my ‘first stop’ in answering questions, and I use it as an overall road map for improving the risk management in my company.”
Thomas C. Wilson, Chief Risk Officer, Allianz SE

“This second edition of this popular book is being released at an opportune time. With their rich academic and practical backgrounds, Crouhy, Galai, and Mark knit together the diverse concepts and practical developments in a comprehensive and comprehensible volume that would be useful for students at business schools, academics, and practitioners. This book is a must for the shelves of both academics and risk managers.”
Marti G. Subrahmanyam, Charles E. Merrill Professor of Finance and Economics, Stern School of Business, New York University

Why choose Kexxel’s VILT Courses

NOT a Webinar!
Join our live, virtual courses enriched with a diverse range of interactive activities, such as action plans, group discussions, breakout sessions, exercises, case studies, and more.

Course Materials
An advantageous combination of presentation slides and downloadable workbooks are provided to participants prior to classes for a more holistic learning experience.

Pre-Course Questionnaires
Our instructors will understand the specific needs and requirements of each individual participant, by allowing attendees to review and highlight topics of importance prior to the course.

Private, In-house Sessions
Upon request for organizations seeking a more customised learning for their employees.

Post-event Follow up
Learning doesn’t stop at the close of the window screen! We'll do a post event follow up on a quarterly basis. This is an exclusive, invitation-only access for participants that have attended courses under an instructor in that quarter.

Course Outline

Operational risk is both the oldest and the latest threat faced by financial institutions. Financial institutions have always had to protect themselves from key threats to their operations, but until relatively recently, the management of these threats focused on practical techniques for minimizing the chance of loss. Over the last decade and more, banks and other financial institutions have put significant energy into wide-ranging frameworks for managing enterprise wide operational risk and have tried to relate operational risk directly to the risk capital that they set aside to cover unexpected losses.

You Will Learn:

  • Design and implementation of an operational risk framework
  • Foundation and evolution of operational risk management in financial institutions
  • Regulatory perspectives to establish methodologies in operational risk
  • Risk culture values and behavior that shapes risk decisions

Module 1: Taxonomy of Risks and the Risk Management Process

Module 2: Operational Risk Management - A Helicopter View

Module 3: Evolution and Definition of Operational Risk Management

Module 4: Key Elements in Operational Risk Management

  • Operational risk policies
  • Common language of risk identification
  • Business process maps
  • Comprehensive set of operational risk metrics
  • How to manage operational risk exposures
  • How to report operational risk exposures
  • Tools for operational risk analysis
  • Appropriate attribution of operational risk capital

Module 5: Regulatory Principles for Sound Operational Risk Management

Module 6: Defining and Categorising Operational Losses

Module 7: Risk Culture Considerations

  • Case Study: Rogue Trading – We will review multiple cases of operational risk in the trading book. These include catastrophic rogue trader scandals such as destruction of Barings Bank in 1995.

*******For more details, kindly download the brochure*******


Virtual Instructor-Led Training (VILT)