Improve Organizational Performance by Generating Value, Managing Global Supply and Process Transformation

Step into the future of operational excellence with the Strategic Operations Management masterclass, an innovative event meticulously designed for professionals seeking to elevate their operational strategies and management skills.

 Don’t miss this opportunity to invest in your professional growth and drive significant improvements in your organization’s operations. Join us in Kuala Lumpur for the Strategic Operations Management Masterclass and take the first step towards operational excellence.

KEY BENEFITS OF ATTENDING THIS COURSE:

1. Understanding the strategic operations and how this can generate value for organizations.
2. Recognizing the specific role of service operations.
3. Understanding the role of layouts and the overall transformation process and define what the organization can AND cannot do.
4. Recognizing inventory management's shift from a quick-fix buying function to a strategic role involving key buyer-supplier relationships with key stakeholders.
5. Recognize the necessary tools and techniques for performance measurement.
6. Gain competitive advantage by utilizing order-winning criteria.
7. Utilizing effective rules in capacity and scheduling management to optimize scheduling efficiency.

WHO  SHOULD ATTEND:

This course will benefit Directors, Head of Departments, Senior Managers, Managers, Team Leaders from any setting- manufacturing or services, and from private or public sectors from:

• Operations
• Supply Chain
• Information Technology
• Quality Assurance
• Strategic Planners

REVIEWS:

“You have so much to offer our profession ...You have a mind-set that wants to go after the big, the important, the fundamental problems of our time. This is a rare occurrence." he described the book, Manufacturing the Future, as: “A fine new important contribution to our profession.”– Professor Wickham Skinner (Harvard Emeritus) 

“Through its reference to topical news items and practical case examples this thought-provoking latest edition of Strategic Operations Management has pushed back the boundaries of an important subject. In addition to the established subjects of inventory management, innovation and services, greater emphasis is given to themes such as the emerging sustainability agenda. Technological advances and ethical issues are also given due prominence. It provides a useful bibliographic resource in the fast moving, dynamic and turbulent global business environment within which companies and public organisations now operate.” – David Bennett, Guest Professor, Chalmers University of Technology, Sweden 

“The new edition of the text authored by Brown, Bessant, and Jia is a comprehensive book on strategic operations management. It reflects the strategic relevance of operations management discipline to address the business challenges of 21st century, including the sustainability and adoption of new technologies.” – Dr Breno Nunes, Senior Lecturer in Sustainable Operations Management, Aston University, UK

“This is a timely and welcome update to this well-written and comprehensive textbook. It covers everything needed in a core text and presents it in a digestible way whilst incorporating the challenges operations managers have to contend with as they devise strategies and practices to tackle the complexities and changes which continue to arise in businesses. Creating competitive advantage is a tough call. This book helps with working through and understanding the tools and techniques available.” – Olga Matthias, Professor of Operations Management, Sheffield Business School, UK 

“This is a well written book by leading authorities operations management, it deals with areas that are often neglected such ethics and sustainability, and is ideally suited to advanced undergraduate and all postgraduate programmes (including MSc & MBA courses) which deal with the strategic importance of operations.” – Tim Baines, Professor of Operations Strategy, Aston Business School

BOOK REVIEWS:

“Steve Brown’s new book on the future of manufacturing builds a compelling case….with a very detailed review based on an extensive study. The need for change is clearly demonstrated and is well worth a read for manufacturing professionals…” - Scott McLean, Hewlett Packard Manufacturing Director

“Steve Brown highlights the key dimensions within the task of managing plants in the highly competitive world of the 21st century. Providing the appropriate strategic context in which the essential tasks of manufacturing management need to be placed has been completed with sound insights and written in a challenging and interesting style.” - Professor Terry Hill. Green Templeton College, University of Oxford

The book sheds new light on the strategic importance of operations management for the competitiveness of both manufacturing and service organizations." - Professor Ted Lindblom, Gothenburg University Sweden